Privacy Policy

This Privacy Policy explains how caseplus.ca ("we", "us", "our") collects, uses, and discloses your personal information when you use our website and services (the "Services"). We are committed to protecting the privacy and security of your personal information.

Collection of Information
We collect information from you when you use our Services, including when you create an account, place an order, or communicate with us. The types of personal information we may collect include:

Contact information, such as your name, email address, phone number, and shipping address. We use this information to fulfill your orders, communicate with you about your orders and our Services, and provide customer support.
Payment information, such as your credit card number and billing address. We use this information to process your payments for orders.
Order information, such as the products you purchase and the amount you spend. We use this information to fulfill your orders, provide customer support, and personalize your experience.
User-generated content, such as product reviews and comments. We may display this content on our website and use it to improve our Services.
Technical information, such as your IP address, browser type, and operating system. We use this information to improve our Services and prevent fraudulent activity.
We may also collect information from third-party sources, such as social media platforms and advertising networks.

Use of Information
We use your personal information to provide and improve our Services, including to:

Fulfill your orders and process your payments.
Communicate with you about your orders and our Services.
Provide customer support and respond to your inquiries.
Personalize your experience and provide product recommendations.
Conduct research and analysis to improve our Services.
Comply with our legal and regulatory obligations.
We may also use your personal information for marketing purposes, such as sending you promotional emails and displaying targeted advertising.

Sharing of Information
We may share your personal information with third parties in the following circumstances:

Service providers: We may share your personal information with third-party service providers who help us to provide and improve our Services, such as shipping and payment processing companies. These service providers may have access to your personal information only as necessary to perform their functions.
Business transfers: If we sell or transfer all or a portion of our business or assets, we may transfer your personal information to the new owner.
Legal and regulatory requirements: We may disclose your personal information if we are required to do so by law or in response to a legal request.
Storage and Security of Information
We store your personal information on secure servers and take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use encryption and firewalls to protect your personal information during transmission. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Your Choices
You have the right to access, update, and delete your personal information. You can also choose not to provide certain information to us, but this may limit your ability to use certain features of our Services. You can opt-out of receiving promotional emails by following the instructions in the emails we send you.

Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and to analyze user behavior on our site. Cookies are small data files that are placed on your device or computer when you visit our website. Cookies allow our website to remember your actions and preferences (such as login information, language selection, and shopping cart items) over a period of time, so you don't have to re-enter them every time you visit our site.

We also use cookies to collect anonymous data about how users interact with our website. This includes information such as the pages you visit, the time spent on each page, the links you click, and other actions you take while using our Services. This data is used to improve our website and provide a better user experience.

Some of the cookies we use are essential for the proper functioning of our website, while others are optional and can be disabled in your browser settings. Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use certain features.

We may also work with third-party partners, such as analytics providers and advertising networks, who may use cookies and other tracking technologies to collect information about your browsing behavior across different websites and services. We do not control the use of these third-party cookies and are not responsible for their privacy policies. We recommend that you review the privacy policies of these third-party partners to understand their data collection and use practices.

By using our website, you consent to our use of cookies as described in this Privacy Policy. You can manage your cookie settings in your browser preferences.

Opting Out or Unsubscribe
We collect your name, e-mail address, and phone number for the purpose of distributing our daily, weekly, or monthly newsletter service, and we may also send you emails or SMS text messages that provide information about our latest products and deals. The email address or phone number provided will be used for the delivery of information you have requested from this Website.

The information we collect is used solely to provide the services you have requested. It is not shared with other organizations for commercial purposes. We will never sell or rent your email address for any reason.

Our subscriptions are in compliance with Canada’s Anti-Spam Law (CASL), as amended on July 1, 2014.

To unsubscribe from our emails or other communications from us, you may:

• Follow the "unsubscribe" link at the bottom of the email.
• Reply "STOP" to any SMS text.
• Sign into your account and change your settings.

Please note that this section does not cover the messages and advertisements you may receive within the Website. For more information, please click here.

Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of our Services after the effective date of the changes constitutes your acceptance of the updated Privacy Policy.

By using our website, you consent to our use of cookies as described in this Privacy Policy. You can manage your cookie settings in your browser preferences.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.